Jul 1, 2026
Operation before interface
Why business-critical software should begin with workflow truth, role boundaries, and operating risk before UI screens.
Product strategyWorkflow design
Notes on turning business context into practical change.
Occasional writing on transformation, operations, product decisions, software, and delivery. It is early — there is not much here yet, and we would rather publish something useful than post on a schedule.
More notes are in progress. New writing on consulting, transformation, operational diagnosis, product strategy, and digital delivery is published here as it is finished.